What Our Clients Think

How Clients Rate Our Park

How do you rate us

Customer Survey Results



















How would you rate us






Excellent
Good
Average
Satisfactory
Poor
Total
Staff
24
2



26
Grounds Appearance
14
12



26
Cleanliness of amenities
17
9



26
Check in experience
24
2



26







Overall total numerical
79
25
0


104
Overall Percentage
76%
24%
0




Would you recommend us

Customer Survey Results










How would you rate us











Numerical
Percentage



Yes
26
100%



No
0
0




















 

Comments

Customer Survey Results

Comments

Pleasant environment. Great showers top spot.
Very good PR. Owners willing to take on comments. Cabins good.
Greatly appreciated your checking me in after hours. All the best.
Wish we could have stayed longer.
We really felt at home, very nice
Came for two nights and stayed a week. Would have stayed longer only we had to go home, that says it all.
The cabin was very well presented. Welcoming.
We only stayed one night but would have been very happy to stay longer. Loved the amenities block.
Enjoyed our stay and would definitely come here again.
Barry and Di very friendly. Grounds well set out.
Barry and Di the managers of the park are beautiful people. They will help in every way they can to make your stay memorable.
Very difficult to make many comments as we only stayed one night in a cabin, however there are no negative comments.
My husband and I have absolutely enjoyed our weeks stay here at Tenterfield Lodge. Beautifully maintained grounds, amazing serenity experienced. Great location, because its in walking distance to town, lots of shade around the park and lots more
Made to feel welcome and happy to assist
Relaxing energy to the park. Most welcoming after a long drive.

Best aspect

Customer Survey Results

What is the best aspect of the park
Peaceful, friendly, practical, functional
Facilities
Quietness
The lovely trees, green grass, neatness, not too latrge - has a someones lovelly back garden feel.
Nice and peaceful
We could do our washing
Everything is lovely, trees, grass, amenities, good friendly atmosphere
Peace and quiet
Quiet and friendly
General neatness
The grassy site and quiet location. Lovely trees for shade
Level shady site, soft grass, lovely mowing job.
Camp kitchen excellent. All amenities excellent, the grounds for vans and campers excellent.
Location
Friendly
Nice lawns. Shady. Quiet away from truck noise. Dog friendly. Good size.
Very quiet and peaceful
Very quiet and the amenities were close
Just the overall feeling of relaxation, serenity, love and care of the park by the owners. Amenities were cleaned every day and to be quiet honest, it runs rings around many o the " Big 4" because of the thoroughness and cleanliness of the amenities.
Overall very good
Lovely atmosphere and a pleasure to be here
Quiet shady, relaxing. Affordable
friendly and welcoming staff
Small size but space around/ between vans. Quiet location. Mature trees.
Quietness , nice grassy grounds and shady spots. Clean amenities
Shower

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